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My Account
How do I create an account?
 
1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your company email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
 
Since Algotronix supplies encryption software which is subject to export controls we request that you provide sufficient information in your customer account details for us to verify the geographic location and nature of business of your company.  This is usually straightforward and simply involves checking your company website.  If you set up your account with a free e-mail address or if your address details appear to be incorrect we will need to contact you to verify your company details and geographic location before shipping any orders. 
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.